Returns and Refunds

At Baltic Amber we want you to be completely pleased with your purchase. If for any reason you are unsatisfied with an item, you can return it within 14 days after receiving your order for a full refund or exchange. Return merchandise must be unworn and in original condition. Shipping charges are not refundable. Include a copy of your invoice and make sure the returned merchandise is in its original packaging. It is up to our discretion to issue refunds or authorize an exchange, especially when jewelry has noticeable signs of misuse, improper care, or abuse.

You Must contact our returns department and be issued an RMA (Return Merchandise Authorization Number). Please contact our returns department by calling 215-791-6100 or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

All Returns should be shipped to:

Baltic Amber

31 cottonwood Drive

Holland, PA 18966